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다구찌방법을 이용한 서비스품질 측정에 관한 연구 선택
다구찌방법을 이용한 서비스품질 측정에 관한 연구
임채관
| 한국서비스경영학회 |
2000
להדפיס
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AR0015022
A
-
658.005 서48ㅅ
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