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1
Implementing an inclusive staffing model for today's reference services : a practical guide for librarians
Implementing an inclusive staffing model for today's reference services : a practical guide for librarians
Nims, Julia K. | Nims, Julia K. | 2014
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2
Virtual reference service : from competencies to assessment
Virtual reference service : from competencies to assessment
Lankes, R. David | Neal-Schuman Publishers | 2008
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