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1
Reference and information services in the 21st century : an introduction
Reference and information services in the 21st century : an introduction
Cassell, Kay Ann | Neal-Schuman Publishers | 2011
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2
Conducting the reference interview : a how-to-do-it manual for librarians
Conducting the reference interview : a how-to-do-it manual for librarians
Ross, Catherine Sheldrick. | Neal-Schuman Publishers Inc. | 2009
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3
Virtual reference service : from competencies to assessment
Virtual reference service : from competencies to assessment
Lankes, R. David | Neal-Schuman Publishers | 2008
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4
Providing library services for distance education students : a how-to-do-it manual
Providing library services for distance education students : a how-to-do-it manual
Goodson, Carol F. | Neal-Schuman Publishers | 2001
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5
Conducting the reference interview : a how-to-do-it manual for librarians
Conducting the reference interview : a how-to-do-it manual for librarians
Ross, Catherine Sheldrick | Neal-Schuman Publishers | 2002
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6
Digital reference service in the new millennium : planning, management, and evaluation
Digital reference service in the new millennium : planning, management, and evaluation
Lankes, R. David. | Neal-Schuman Publishers | 2000
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