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71
The eternal e-customer- [electronic resource] : how emotionally intelligent interfaces can create long-lasting customer relationships
The eternal e-customer- [electronic resource] : how emotionally intelligent interfaces can create long-lasting customer relationships
Bergeron, Bryan. | McGraw-Hill | 2000
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72
Internet world guide to one-to-one Web marketing- [electronic resource]
Internet world guide to one-to-one Web marketing- [electronic resource]
Allen, Cliff | Wiley Computer Pub. | 1998
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73
E-service- [electronic resource] : twenty-four ways to keep your customers when the competition is just a click away
E-service- [electronic resource] : twenty-four ways to keep your customers when the competition is just a click away
Zemke, Ron. | American Management Association | 2000
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74
Data mining your website- [electronic resource]
Data mining your website- [electronic resource]
Men*a, Jesus. | Digital Press | 1999
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