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1
The customer service survival kit- [electronic resource] : what to say to defuse even the worst customer situations
The customer service survival kit- [electronic resource] : what to say to defuse even the worst customer situations
Gallagher, Richard S. | AMACOM American Management Association | 2013
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2
Service failure- [electronic resource] : the real reasons employees struggle with customer service and what you can do about it
Service failure- [electronic resource] : the real reasons employees struggle with customer service and what you can do about it
Toister, Jeff | American Management Association | 2013
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3
The customer service training tool kit- [electronic resource] : 60 activities for delivering super service to customers
The customer service training tool kit- [electronic resource] : 60 activities for delivering super service to customers
Gee, Val. | McGraw-Hill | 2000
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4
Deep Q-Learning for Same-Day Delivery.
Deep Q-Learning for Same-Day Delivery.
Chen, Xinwei.Applied Mathematical & Computational | The University of Iowa. | 2021
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5
Win the customer : 70 simple rules for sensational service
Win the customer : 70 simple rules for sensational service
Martins, Flavio | Martins, Flavio | 2016
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6
Service quality : a profit strategy for financial institutions
Service quality : a profit strategy for financial institutions
Berry, Leonard L. | Business one irwin | 1989
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7
Bottomline banking : meeting the challenges for survival & success
Bottomline banking : meeting the challenges for survival & success
McCoy, John B. | Irwin Professional Pub. | 1994
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8
Key account management : tools and techniques for achieving profitable key supplier status
Key account management : tools and techniques for achieving profitable key supplier status
Cheverton, Peter. | | 2015
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9
Managing knock your socks off service- [electronic resource]
Managing knock your socks off service- [electronic resource]
Bell, Chip R. | | 2013
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10
Consumer information systems and relationship management- [electronic resource] : design, implementation, and use
Consumer information systems and relationship management- [electronic resource] : design, implementation, and use
Lin, Angela | Business Science Reference | 2013
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