서브메뉴
검색
Service management for competitive advantage
Service management for competitive advantage
- 자료유형
- 단행본
- International Standard Book Number
- 0070212171 (alk. paper) : $50.00
- Library of Congress Call Number
- HD9980.5-.F549 1994
- Dewey Decimal Classification Number
- 658-20
- Main Entry-Personal Name
- Fitzsimmons, James A.
- Publication, Distribution, etc. (Imprint
- New York : McGraw-Hill, c1994.
- Physical Description
- xviii, 462 p. : ill. ; 24 cm.
- General Note
- Gift: 청주대학교 도서관
- Bibliography, Etc. Note
- Includes bibliographical references and indexes.
- Subject Added Entry-Topical Term
- Service industries Management.
- Added Entry-Personal Name
- Fitzsimmons, Mona J.
- Control Number
- joongbu:82645