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The Impact of Organizational Justice and Support on Burnout Among Healthcare Workers: A Mixed-Methods Study.
The Impact of Organizational Justice and Support on Burnout Among Healthcare Workers: A Mixed-Methods Study.
- 자료유형
- 학위논문
- Control Number
- 0017160598
- International Standard Book Number
- 9798382583020
- Dewey Decimal Classification Number
- 361
- Main Entry-Personal Name
- Cohen-Serrins, Julian.
- Publication, Distribution, etc. (Imprint
- [S.l.] : New York University., 2024
- Publication, Distribution, etc. (Imprint
- Ann Arbor : ProQuest Dissertations & Theses, 2024
- Physical Description
- 219 p.
- General Note
- Source: Dissertations Abstracts International, Volume: 85-11, Section: B.
- General Note
- Advisor: Tosone, Carol.
- Dissertation Note
- Thesis (Ph.D.)--New York University, 2024.
- Summary, Etc.
- 요약Burnout has long been a topic of concern in the healthcare sector and has become increasingly dire since the onset of the COVID-19 pandemic. Yet, there is still a substantial gap in our ability to address it equitably, organizationally, and in a manner that is adapted to today's multidisciplinary healthcare sector. This study examined how perceived organizational justice and support impacts burnout among social workers, nurses, and physicians. Informed by Maslach and Leiter's burnout mediation model, the central hypothesis of this study was that perceptions of organizational justice and support would have inverse associations with burnout. Using a concurrent mixed-methods design, this study had three aims: 1) model how organizational justice and support associate to burnout; 2) test how those relationships differ according to provider type; and 3) explore how providers understand perceived organizational justice, support, burnout, the causes of burnout, and its potential solutions. The study's aims were approached through a web-based survey with a sample of 11,684 participants, along with 44 participants in nine virtual focus groups, three groups for each provider type. The quantitative results support the studies hypotheses by indicating that perceived organizational support and justice had a significant inverse relationship to burnout. Additionally, the predictor variables were found to have a large effect on the variance of burnout scores across the sample, indicating a strong model fit. From the qualitative findings, burnout was stated to present as anger, exhaustion, physical reactions, and decision fatigue. The main causes of burnout related to pay, staffing, work procedures, and organizational culture. Finally, suggested solutions to burnout included increased pay, self-care, and more supportive leadership. The findings from this study contribute crucial knowledge needed to address burnout through equitable and meaningful changes to an organization's culture.
- Subject Added Entry-Topical Term
- Social work.
- Index Term-Uncontrolled
- Burnout
- Index Term-Uncontrolled
- Healthcare workers
- Index Term-Uncontrolled
- Mixed-methods
- Index Term-Uncontrolled
- Organizational culture
- Index Term-Uncontrolled
- Organizational justice
- Index Term-Uncontrolled
- Organizational support
- Added Entry-Corporate Name
- New York University PhD Program
- Host Item Entry
- Dissertations Abstracts International. 85-11B.
- Electronic Location and Access
- 로그인을 한후 보실 수 있는 자료입니다.
- Control Number
- joongbu:656936
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