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The Impact of Organizational Justice and Support on Burnout Among Healthcare Workers: A Mixed-Methods Study.
Sommaire Infos
The Impact of Organizational Justice and Support on Burnout Among Healthcare Workers: A Mixed-Methods Study.
자료유형  
 학위논문
Control Number  
0017160598
International Standard Book Number  
9798382583020
Dewey Decimal Classification Number  
361
Main Entry-Personal Name  
Cohen-Serrins, Julian.
Publication, Distribution, etc. (Imprint  
[S.l.] : New York University., 2024
Publication, Distribution, etc. (Imprint  
Ann Arbor : ProQuest Dissertations & Theses, 2024
Physical Description  
219 p.
General Note  
Source: Dissertations Abstracts International, Volume: 85-11, Section: B.
General Note  
Advisor: Tosone, Carol.
Dissertation Note  
Thesis (Ph.D.)--New York University, 2024.
Summary, Etc.  
요약Burnout has long been a topic of concern in the healthcare sector and has become increasingly dire since the onset of the COVID-19 pandemic. Yet, there is still a substantial gap in our ability to address it equitably, organizationally, and in a manner that is adapted to today's multidisciplinary healthcare sector. This study examined how perceived organizational justice and support impacts burnout among social workers, nurses, and physicians. Informed by Maslach and Leiter's burnout mediation model, the central hypothesis of this study was that perceptions of organizational justice and support would have inverse associations with burnout. Using a concurrent mixed-methods design, this study had three aims: 1) model how organizational justice and support associate to burnout; 2) test how those relationships differ according to provider type; and 3) explore how providers understand perceived organizational justice, support, burnout, the causes of burnout, and its potential solutions. The study's aims were approached through a web-based survey with a sample of 11,684 participants, along with 44 participants in nine virtual focus groups, three groups for each provider type. The quantitative results support the studies hypotheses by indicating that perceived organizational support and justice had a significant inverse relationship to burnout. Additionally, the predictor variables were found to have a large effect on the variance of burnout scores across the sample, indicating a strong model fit. From the qualitative findings, burnout was stated to present as anger, exhaustion, physical reactions, and decision fatigue. The main causes of burnout related to pay, staffing, work procedures, and organizational culture. Finally, suggested solutions to burnout included increased pay, self-care, and more supportive leadership. The findings from this study contribute crucial knowledge needed to address burnout through equitable and meaningful changes to an organization's culture.
Subject Added Entry-Topical Term  
Social work.
Index Term-Uncontrolled  
Burnout
Index Term-Uncontrolled  
Healthcare workers
Index Term-Uncontrolled  
Mixed-methods
Index Term-Uncontrolled  
Organizational culture
Index Term-Uncontrolled  
Organizational justice
Index Term-Uncontrolled  
Organizational support
Added Entry-Corporate Name  
New York University PhD Program
Host Item Entry  
Dissertations Abstracts International. 85-11B.
Electronic Location and Access  
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Control Number  
joongbu:656936
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