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Factors Affecting Appropriate Reliance on Artificial Intelligence Decision Support Systems.
Factors Affecting Appropriate Reliance on Artificial Intelligence Decision Support Systems.
- 자료유형
- 학위논문
- Control Number
- 0017163433
- International Standard Book Number
- 9798383698587
- Dewey Decimal Classification Number
- 620
- Main Entry-Personal Name
- Dunning, Richard E.
- Publication, Distribution, etc. (Imprint
- [S.l.] : Carnegie Mellon University., 2024
- Publication, Distribution, etc. (Imprint
- Ann Arbor : ProQuest Dissertations & Theses, 2024
- Physical Description
- 305 p.
- General Note
- Source: Dissertations Abstracts International, Volume: 86-02, Section: A.
- General Note
- Advisor: Fischhoff, Baruch.
- Dissertation Note
- Thesis (Ph.D.)--Carnegie Mellon University, 2024.
- Summary, Etc.
- 요약Many applications of AI require humans and AI advisors to make decisions collaboratively; however, success depends on how appropriately humans rely on the AI agent. We demonstrated an evaluation method for a platform that used neural network agents of varying skill levels for the simple strategic game of Connect Four. We manipulated the presence, sequence, skill, and information display of Artificial Intelligence (AI) advice in a strategy game against another AI opponent that sometimes varied its skill to measure their effect on users' performance.Human agent teams outperformed unaided subjects with those receiving the AI recommendations simultaneously achieving the best results. Although team performance was higher and subjects improved during game play, there was little evidence of learning from their AI advisors. AI reliability proved to be the greatest determiner of team performance with subjects retaining trust in higher skilled advisors even in varied environments. Those with higher numeracy demonstrated the highest ability to make use of AI advice including more detailed output formats including ranking of choices and probabilities. More reliable AI agents correlated to higher AI trust while higher self-confidence correlated to greater rejection of AI advice, greater confidence in success, but slightly lower performance.The value of these human agent teams depended on AI reliability, users' ability to extract lessons from their advice, and users' trust in that advice. Organizations implementing human agent teams should conduct testing to know how well users appropriately rely on AI recommendations.
- Subject Added Entry-Topical Term
- Engineering.
- Subject Added Entry-Topical Term
- Public policy.
- Index Term-Uncontrolled
- Appropriate reliance
- Index Term-Uncontrolled
- Decision science
- Index Term-Uncontrolled
- Human agent teams
- Index Term-Uncontrolled
- Trust
- Added Entry-Corporate Name
- Carnegie Mellon University Engineering and Public Policy
- Host Item Entry
- Dissertations Abstracts International. 86-02A.
- Electronic Location and Access
- 로그인을 한후 보실 수 있는 자료입니다.
- Control Number
- joongbu:655914