자료유형  

 학위논문

Control Number  

0016934092

International Standard Book Number  

9798379968960

Dewey Decimal Classification Number  

350

Main Entry-Personal Name  

Lewis-Liu, Tinganxu.

Publication, Distribution, etc. (Imprint  

[S.l.] : Indiana University., 2023

Publication, Distribution, etc. (Imprint  

Ann Arbor : ProQuest Dissertations & Theses, 2023

Physical Description  

1 online resource(146 p.)

General Note  

Source: Dissertations Abstracts International, Volume: 85-02, Section: A.

General Note  

Advisor: Fernandez, Sergio.

Dissertation Note  

Thesis (Ph.D.)--Indiana University, 2023.

Restrictions on Access Note  

This item must not be sold to any third party vendors.

Summary, Etc.  

요약Public organizations are striving to improve performance management systems to produce sufficient and useful information about performance. However, performance information (PI) will not improve performance if it is not actually used to make managerial decisions. Hence, it is essential to investigate how to foster the use of PI by public managers. This study is based on an online survey experiment designed to analyze if co-ethnicity between the provider and user of PI can affect public managers' trust in the information and willingness to use it. The results show White public managers are more likely to use PI provided by a White or Asian person than by a Black one. In addition, the study investigates if how PI is framed - positively or negatively - can affect how it is received and used by public managers. The results show public managers are more likely to trust in and use positively framed PI for managerial decisions. Additionally, the interaction effect between these two independent variables is significant. The findings reveal public managers are susceptible to the effect of co-ethnicity and framing effect when faced with performance information. We discuss the implications of our study and how to mitigate such cognitive biases.

Subject Added Entry-Topical Term  

Public administration.

Subject Added Entry-Topical Term  

Political science.

Subject Added Entry-Topical Term  

Public policy.

Index Term-Uncontrolled  

Public sector

Index Term-Uncontrolled  

Performance information

Index Term-Uncontrolled  

Public managers

Index Term-Uncontrolled  

Cognitive biases

Index Term-Uncontrolled  

Managerial decisions

Added Entry-Corporate Name  

Indiana University Public Affairs

Host Item Entry  

Dissertations Abstracts International. 85-02A.

Host Item Entry  

Dissertation Abstract International

Electronic Location and Access  

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Control Number  

joongbu:641165