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Successful nurse communication : safe care, healthy workplace, & rewarding careers
Successful nurse communication : safe care, healthy workplace, & rewarding careers

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자료유형  
 단행본
Control Number  
n919920252
International Standard Book Number  
9780803646612 electronic bk.
International Standard Book Number  
0803646615 electronic bk.
International Standard Book Number  
9780803639454
International Standard Book Number  
0803639457
Library of Congress Call Number  
RT23
Dewey Decimal Classification Number  
610.730699-23
Main Entry-Personal Name  
Boynton, Beth
Physical Description  
1 online resource
Bibliography, Etc. Note  
Includes bibliographical references and index.
Formatted Contents Note  
완전내용pt. I. Developing successful nurse communication. 1. Communication and behavior : A vision of successful nurse communication ; A behavioral approach to communication ; Communication styles and types ; Models of communication ; Variables that affect communication -- 2. Emotional intelligence : Models of emotional intelligence ; Emotional intelligence in nursing -- 3. Respectful and effective listening : Why listening is vital ; Listening styles ; Stages of listening ; Becoming a respectful listener ; GRRRR: a model for great listening ; Receiving feedback -- 4. Assertiveness : Why assertiveness is vital ; SBAR model ; I-statements ; Providing feedback.
Formatted Contents Note  
완전내용pt. II. Why successful nurse communication is critical. 5. Patient safety : Defining patient safety ; A brief history of patient safety ; Primary organizations involved in patient safety ; Sentinel event statistics ; Root cause analysis ; Addressing sentinel events with communication -- 6. Patient experience : Therapeutic relationships ; Patient experience ; Motivational interviewing -- 7. Respectful workplaces : Types of abusive and disrespectful behavior ; Studying a pervasive problem ; Abusive and disrespectful behavior from patients ; Changing abusive behavior using respectful communication -- 8. Managing stress and strategies for self-care : Self-care ; The demands of nursing and stress ; Combating stress with self-care and communication.
Formatted Contents Note  
완전내용pt. III. Organizations and successful nurse communication. 9. Understanding organizational culture : The significance of organizational culture ; Types of organization cultures ; Explicit and implicit rules in organizational culture -- 10. Collaboration and team development : Healthcare teams ; Stages of team development ; Teambuilding strategies ; Hierarchy and teamwork -- 11. Complex adaptive systems : Complicated versus complex systems ; A paradigm shift to complexity science ; Understanding complex adaptive systems ; Major properties of complex adaptive systems ; The complexity of nursing work -- 12. Change agents, quality improvement, and the learning organization : Nurses as change agents ; Quality improvement ; The learning organization ; Culture change ; Honoring nurses of the present.
Formatted Contents Note  
완전내용pt. IV. Successful nurse communication in action. 13. Diversity, inclusion, and dignity : Diversity among healthcare consumers and within nursing ; Developing a positive attitude toward diversity ; Cultural competence ; Being open to diversity and creating a climate of inclusion ; Rankism and dignity -- 14. Health information technology and digital communication : Health information technology ; Digital communication -- 15. Preparing for leadership : Preparing nurse leaders ; Leadership competencies ; Leadership models in nursing ; Leadership styles ; Fundamentals of delegation ; Conflict management -- From theory to practice.
Subject Added Entry-Topical Term  
Communication in nursing
Subject Added Entry-Topical Term  
Nursing Methods
Subject Added Entry-Topical Term  
Nurse and patient
Subject Added Entry-Topical Term  
HEALTH & FITNESS / Holism
Subject Added Entry-Topical Term  
HEALTH & FITNESS / Reference
Subject Added Entry-Topical Term  
MEDICAL / Alternative Medicine
Subject Added Entry-Topical Term  
MEDICAL / Atlases
Subject Added Entry-Topical Term  
MEDICAL / Essays
Subject Added Entry-Topical Term  
MEDICAL / Family & General Practice
Subject Added Entry-Topical Term  
MEDICAL / Holistic Medicine
Subject Added Entry-Topical Term  
MEDICAL / Osteopathy
Subject Added Entry-Topical Term  
Communication in nursing.
Subject Added Entry-Topical Term  
Nurse and patient.
Subject Added Entry-Topical Term  
Nursing.
Additional Physical Form Entry  
Print version. 0803639457. 9780803639454. (OCoLC)881437745
Electronic Location and Access  
로그인을 한후 보실 수 있는 자료입니다.
Control Number  
joongbu:499792

MARC

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■1001  ▼aBoynton,  Beth▼eauthor.
■24510▼aSuccessful  nurse  communication  ▼bsafe  care,  healthy  workplace,  &  rewarding  careers  ▼cBeth  Boynton
■264  1▼aPhiladelphia▼bF.A.  Davis  Company▼c[2016]
■264  4▼c©2016
■300    ▼a1  online  resource
■336    ▼atext▼btxt▼2rdacontent
■337    ▼acomputer▼bc▼2rdamedia
■338    ▼aonline  resource▼bcr▼2rdacarrier
■5880  ▼aOnline  resource;  title  from  PDF  title  page  (EBSCO,  viewed  September  10,  2015)
■504    ▼aIncludes  bibliographical  references  and  index.
■5050  ▼apt.  I.  Developing  successful  nurse  communication.  1.  Communication  and  behavior  :  A  vision  of  successful  nurse  communication  ;  A  behavioral  approach  to  communication  ;  Communication  styles  and  types  ;  Models  of  communication  ;  Variables  that  affect  communication  --  2.  Emotional  intelligence  :  Models  of  emotional  intelligence  ;  Emotional  intelligence  in  nursing  --  3.  Respectful  and  effective  listening  :  Why  listening  is  vital  ;  Listening  styles  ;  Stages  of  listening  ;  Becoming  a  respectful  listener  ;  GRRRR:  a  model  for  great  listening  ;  Receiving  feedback  --  4.  Assertiveness  :  Why  assertiveness  is  vital  ;  SBAR  model  ;  I-statements  ;  Providing  feedback.
■5050  ▼apt.  II.  Why  successful  nurse  communication  is  critical.  5.  Patient  safety  :  Defining  patient  safety  ;  A  brief  history  of  patient  safety  ;  Primary  organizations  involved  in  patient  safety  ;  Sentinel  event  statistics  ;  Root  cause  analysis  ;  Addressing  sentinel  events  with  communication  --  6.  Patient  experience  :  Therapeutic  relationships  ;  Patient  experience  ;  Motivational  interviewing  --  7.  Respectful  workplaces  :  Types  of  abusive  and  disrespectful  behavior  ;  Studying  a  pervasive  problem  ;  Abusive  and  disrespectful  behavior  from  patients  ;  Changing  abusive  behavior  using  respectful  communication  --  8.  Managing  stress  and  strategies  for  self-care  :  Self-care  ;  The  demands  of  nursing  and  stress  ;  Combating  stress  with  self-care  and  communication.
■5050  ▼apt.  III.  Organizations  and  successful  nurse  communication.  9.  Understanding  organizational  culture  :  The  significance  of  organizational  culture  ;  Types  of  organization  cultures  ;  Explicit  and  implicit  rules  in  organizational  culture  --  10.  Collaboration  and  team  development  :  Healthcare  teams  ;  Stages  of  team  development  ;  Teambuilding  strategies  ;  Hierarchy  and  teamwork  --  11.  Complex  adaptive  systems  :  Complicated  versus  complex  systems  ;  A  paradigm  shift  to  complexity  science  ;  Understanding  complex  adaptive  systems  ;  Major  properties  of  complex  adaptive  systems  ;  The  complexity  of  nursing  work  --  12.  Change  agents,  quality  improvement,  and  the  learning  organization  :  Nurses  as  change  agents  ;  Quality  improvement  ;  The  learning  organization  ;  Culture  change  ;  Honoring  nurses  of  the  present.
■5050  ▼apt.  IV.  Successful  nurse  communication  in  action.  13.  Diversity,  inclusion,  and  dignity  :  Diversity  among  healthcare  consumers  and  within  nursing  ;  Developing  a  positive  attitude  toward  diversity  ;  Cultural  competence  ;  Being  open  to  diversity  and  creating  a  climate  of  inclusion  ;  Rankism  and  dignity  --  14.  Health  information  technology  and  digital  communication  :  Health  information  technology  ;  Digital  communication  --  15.  Preparing  for  leadership  :  Preparing  nurse  leaders  ;  Leadership  competencies  ;  Leadership  models  in  nursing  ;  Leadership  styles  ;  Fundamentals  of  delegation  ;  Conflict  management  --  From  theory  to  practice.
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■650  0▼aCommunication  in  nursing
■650  0▼aNursing▼xMethods
■650  0▼aNurse  and  patient
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■650  7▼aMEDICAL  /  Osteopathy▼2bisacsh
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■655  4▼aElectronic  books.
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