Material Type  

 단행본

 

n919252692

Date and Time of Latest Transaction  

20170112071110.5

ISBN  

9780814436370 electronic bk.

ISBN  

0814436374 electronic bk.

ISBN  

9780814436363

ISBN  

0814436366

LC Callnumber  

BF637.I48-G68 2015eb

DDC  

158.2-23

Author  

Goulston, Mark.

Title/Author  

Talking to crazy : how to deal with the irrational and impossible people in your life : Mark Goulston

Material Info  

1 online resource.

General Note  

Includes index.

Formatted Contents Note  

완전내용The basics of talking to crazy. Understanding crazy ; Recognizing how crazy happens ; Spotting an irrational person's M.O. ; Knowing when to talk to crazy and when to walk away -- Facing your own crazy first. Pinpointing your own crazy ; Keeping your own crazy at bay when you're under attack ; Regrouping when crazy wins -- Fourteen tactics for talking to crazy. The belly roll : putting the irrational person "in charge" to defuse a tense situation ; The A-E-U technique : highly effective -- but scary ; Time travel : getting an irrational person to stop dwelling on the past and focus instead on the future ; The eye of the hurricane : finding the sane inside the crazy ; Digging down to disappointment : dealing with emotional people who don't really mean what they're saying ; The fishbowl : bringing an irrational person's mirror neurons into play ; The split second : how to handle an irrational person who's playing you against someone else ; The three L's : helping an irrational person cope with extreme fear ; The butter-up : getting a know-it-all to behave ; Executive order : getting a martyr to accept help ; Coup countrecoup : turning an irrational person's M.O. to your own advantage ; The kiss-off (and the gentle kiss-off) : saying no to a manipulator ; Frenemies : handling a "toxic deflector" at work ; I know what you're hiding : getting a sociopath out of your life -- Eight ways to deal with crazy in your personal life. You've lost that lovin' feeling? : handling your mutual crazy in a relationship ; Shock absorber : getting through to an emotional partner ; Copy cat : getting a strong-and-silent partner to talk ; Child A or child B? : going through a divorce without wrecking your kids for life ; "What's the worst thing for you?" : being there for a parent, partner, or child in pain ; The reconnect : healing a broken relationship with an adult child ; The assumptive close : getting an aging parent to accept help ; The four H's and four R's : rebuilding a personal relationship after an irrational person breaks it -- What to do when crazy is actually mental illness. Where to turn when crazy is above your pay grade ; How to get the person to say yes to getting help ; What to do if you think someone may be suicidal ; Woulda, coulda, shoulda : preventing the next Sandy Hook.

Abstracts/Etc  

요약Difficult people can make life hard, but a select few can make it hell. The boss with nonsensical demands. The spouse who explodes at nothing. The overly emotional coworker, hostile neighbor, or friend who frequently bursts into tears. Marriages, families, friendships, careers, businesses--crazy people drag them all down with their manipulation, volatility, and inability to see the world rationally. You can't win by just ignoring the craziness or trying to reason with it. But you can stop it cold. Top-ranked psychiatrist and communication expert Mark Goulston shows you exactly how to do that in this life-changing book for everyone trapped in personal or workplace relationships that feel confusing, stressful, or downright hopeless. Goulston unlocks the mysteries of the irrational mind, and explains how faulty thinking patterns develop. His keen insights are matched by a set of counterintuitive strategies proven to defuse crazy behavior, along with scripts, examples, and exercises that teach you how to use them.--Adapted from book jacket.

Subject Added Entry-Topical Term  

Interpersonal conflict

Subject Added Entry-Topical Term  

Interpersonal relations

Subject Added Entry-Topical Term  

Conflict management

Subject Added Entry-Topical Term  

PSYCHOLOGY / Applied Psychology

Subject Added Entry-Topical Term  

SELF-HELP / Personal Growth / General

Subject Added Entry-Topical Term  

SELF-HELP / Personal Growth / Happiness

Subject Added Entry-Topical Term  

SELF-HELP / Personal Growth / Success

Subject Added Entry-Topical Term  

Conflict management.

Subject Added Entry-Topical Term  

Interpersonal conflict.

Subject Added Entry-Topical Term  

Interpersonal relations.

Additional Physical Form Entry  

Print versionGoulston, Mark. Talking to crazy 9780814436363 (DLC) 2015012549 (OCoLC)910802393

Electronic Location and Access  

로그인을 한후 보실 수 있는 자료입니다.

Control Number  

joongbu:499778