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Customer experience 3.0 : high-profit strategies in the age of techno service
Sommaire Infos
Customer experience 3.0 : high-profit strategies in the age of techno service
자료유형  
 단행본
International Standard Book Number  
9780814433898 (electronic bk.)
International Standard Book Number  
0814433898 (electronic bk.)
International Standard Book Number  
9780814433881
International Standard Book Number  
081443388X
Library of Congress Call Number  
HF5415.5-.G67195 2014eb
Dewey Decimal Classification Number  
658.8/12-23
Main Entry-Personal Name  
Goodman, John A.
Physical Description  
1 online resource.
Bibliography, Etc. Note  
Includes bibliographical references and index.
Subject Added Entry-Topical Term  
Customer services
Subject Added Entry-Topical Term  
Customer services Technological innovations
Subject Added Entry-Topical Term  
Customer relations
Subject Added Entry-Topical Term  
BUSINESS & ECONOMICS / Industrial Management.
Subject Added Entry-Topical Term  
BUSINESS & ECONOMICS / Management.
Subject Added Entry-Topical Term  
BUSINESS & ECONOMICS / Management Science.
Subject Added Entry-Topical Term  
BUSINESS & ECONOMICS / Organizational Behavior.
Additional Physical Form Entry  
Print versionGoodman, John A. Customer experience 3.0 9780814433881 (DLC) 2014004639 (OCoLC)871219568
Electronic Location and Access  
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Control Number  
joongbu:427947
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