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Crash course in dealing with difficult library customers
Crash course in dealing with difficult library customers

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자료유형  
 단행본
International Standard Book Number  
9781610692830
International Standard Book Number  
1610692837
International Standard Book Number  
9781610692847 (electronic bk.)
International Standard Book Number  
1610692845 (electronic bk.)
Library of Congress Call Number  
Z711-.M67 2014
Dewey Decimal Classification Number  
025.5-23
Main Entry-Personal Name  
Mosley, Shelley , 1950
Physical Description  
1 online resource
Series Statement  
Crash course series
Bibliography, Etc. Note  
Includes bibliographical references and index.
Summary, Etc.  
요약"Libraries are public places--open to anyone and everyone. This book contains invaluable, practical tips for library staff who sometimes must deal with difficult or even dangerous individuals and situations"--해제Provided by publisher.
Subject Added Entry-Topical Term  
Public services (Libraries) United States
Subject Added Entry-Topical Term  
Library users United States
Subject Added Entry-Topical Term  
Libraries Public relations United States
Subject Added Entry-Topical Term  
Libraries Security measures United States
Subject Added Entry-Topical Term  
LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General.
Subject Added Entry-Topical Term  
LANGUAGE ARTS & DISCIPLINES / Library & Information Science / Administration & Management.
Added Entry-Personal Name  
Tucker, Dennis C.
Added Entry-Personal Name  
Van Winkle, Sandra
Additional Physical Form Entry  
Print version / Mosley, Shelley, 1950-Crash course in dealing with difficult library customers. 9781610692830. (DLC) 2013034584. (OCoLC)856053790
Series Added Entry-Uniform Title  
Crash course series (Westport, Conn.)
Electronic Location and Access  
로그인을 한후 보실 수 있는 자료입니다.
Control Number  
joongbu:427820

MARC

 008140225s2014        cau          ob        001  0  eng  d
■001                                        
■00520141229180605
■006m          o    d
■007cr  cnu---unuuu
■020    ▼z9781610692830
■020    ▼z1610692837
■020    ▼a9781610692847  (electronic  bk.)
■020    ▼a1610692845  (electronic  bk.)
■035    ▼a(OCoLC)871005926
■040    ▼aN$T▼beng▼erda▼epn▼cN$T▼dYDXCP▼dE7B▼dOCLCO
■043    ▼an-us---
■050  4▼aZ711▼b.M67  2014
■072  7▼aLAN▼x025000▼2bisacsh
■08204▼a025.5▼223
■1001  ▼aMosley,  Shelley▼d1950▼eauthor.
■24510▼aCrash  course  in  dealing  with  difficult  library  customers▼dShelley  E.  Mosley,  Dennis  C.  Tucker,  and  Sandra  Van  Winkle
■264  1▼aSanta  Barbara,  California▼bLibraries  Unlimited,  an  imprint  of  ABC-CLIO,  LLC▼c[2014]
■300    ▼a1  online  resource
■336    ▼atext▼btxt▼2rdacontent
■337    ▼acomputer▼bc▼2rdamedia
■338    ▼aonline  resource▼bcr▼2rdacarrier
■4901  ▼aCrash  course  series
■504    ▼aIncludes  bibliographical  references  and  index.
■520    ▼a"Libraries  are  public  places--open  to  anyone  and  everyone.  This  book  contains  invaluable,  practical  tips  for  library  staff  who  sometimes  must  deal  with  difficult  or  even  dangerous  individuals  and  situations"--▼cProvided  by  publisher.
■588    ▼aDescription  based  on  print  version  record.
■650  0▼aPublic  services  (Libraries)▼zUnited  States
■650  0▼aLibrary  users▼zUnited  States
■650  0▼aLibraries▼xPublic  relations▼zUnited  States
■650  0▼aLibraries▼xSecurity  measures▼zUnited  States
■650  7▼aLANGUAGE  ARTS  &  DISCIPLINES  /  Library  &  Information  Science  /  General.▼2bisacsh
■650  7▼aLANGUAGE  ARTS  &  DISCIPLINES  /  Library  &  Information  Science  /  Administration  &  Management.▼2bisacsh
■655  4▼aElectronic  books.
■7001  ▼aTucker,  Dennis  C.▼eauthor.
■7001  ▼aVan  Winkle,  Sandra▼eauthor.
■77608▼iPrint  version▼aMosley,  Shelley,  1950-▼tCrash  course  in  dealing  with  difficult  library  customers▼z9781610692830▼w(DLC)    2013034584▼w(OCoLC)856053790
■830  0▼aCrash  course  series  (Westport,  Conn.)
■85640▼3EBSCOhost▼uhttp://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=705863
■938    ▼aEBSCOhost▼bEBSC▼n705863
■938    ▼aYBP  Library  Services▼bYANK▼n11669339
■938    ▼aebrary▼bEBRY▼nebr10838681

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