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The conversation company- [electronic resource] : boost your business through culture, people and social media
The conversation company- [electronic resource] : boost your business through culture, people and social media

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자료유형  
 단행본
International Standard Book Number  
9780749464745 (electronic bk.)
International Standard Book Number  
0749464747 (electronic bk.)
International Standard Book Number  
9780749464738
International Standard Book Number  
0749464739
Library of Congress Call Number  
HF5415-.V28 2012eb
Dewey Decimal Classification Number  
658.8658.802
Main Entry-Personal Name  
Van Belleghem, Steven.
Publication, Distribution, etc. (Imprint  
London : Kogan Page, 2012
Physical Description  
1 online resource (272 p) : ill.
Bibliography, Etc. Note  
Includes bibliographical references and index.
Formatted Contents Note  
완전내용Your company has unused conversation potential -- Your company is full of paradoxes -- The Conversation Company -- Company culture--the heart of the Conversation Company -- People are your most important source of conversations -- Social media--the ideal partner for the Conversation Company -- Customer experience, conversation, content and collaboration -- Customer experience -- Conversation -- Content -- Collaboration -- Integrate customer-oriented thinking and social media in three steps -- Step 1: building up knowledge and the necessary framework -- Step 2: choosing and implementing your pilot projects -- Step 3: the way to full integration and the lever effect -- Epilogue.
Summary, Etc.  
요약Research shows that consumer conversations, client happiness and empowered employees are the pillars of growth in a successful company, but many organizations make decisions that contradict these findings and hamper their prospects of expansion. The Conversation Company will help your organization become a business in which people are the key driver of growth, sharing engaging content and building the company's culture and business objectives. People now expect any brand to have a human 'face' and you need to define a clear set of values for both employees and customers, incorporating them in.
Subject Added Entry-Topical Term  
Marketing Social aspects
Subject Added Entry-Topical Term  
Internet marketing Social aspects
Subject Added Entry-Topical Term  
Customer relations
Subject Added Entry-Topical Term  
Social media
Subject Added Entry-Topical Term  
Management Social aspects
Subject Added Entry-Topical Term  
Business
Subject Added Entry-Topical Term  
BUSINESS & ECONOMICS / Green Business.
Subject Added Entry-Topical Term  
BUSINESS & ECONOMICS / Distribution.
Subject Added Entry-Topical Term  
BUSINESS & ECONOMICS / Marketing / General.
Additional Physical Form Entry  
Print version / Belleghem, Steven VanConversation Company : Boost Your Business Through Culture, People and Social Media. London : Kogan Page, c2012. 9780749464738
Electronic Location and Access  
로그인을 한후 보실 수 있는 자료입니다.
Control Number  
joongbu:422609

MARC

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■1001  ▼aVan  Belleghem,  Steven.
■24514▼aThe  conversation  company▼h[electronic  resource]  ▼bboost  your  business  through  culture,  people  and  social  media▼dSteven  Van  Belleghem
■260    ▼aLondon▼bKogan  Page▼c2012
■300    ▼a1  online  resource  (272  p)  ▼bill.
■504    ▼aIncludes  bibliographical  references  and  index.
■5050  ▼aYour  company  has  unused  conversation  potential  --  Your  company  is  full  of  paradoxes  --  The  Conversation  Company  --    Company  culture--the  heart  of  the  Conversation  Company  --  People  are  your  most  important  source  of  conversations  --  Social  media--the  ideal  partner  for  the  Conversation  Company  --  Customer  experience,  conversation,  content  and  collaboration  --  Customer  experience  --  Conversation  --  Content  --  Collaboration  --  Integrate  customer-oriented  thinking  and  social  media  in  three  steps  --  Step  1:  building  up  knowledge  and  the  necessary  framework  --  Step  2:  choosing  and  implementing  your  pilot  projects  --  Step  3:  the  way  to  full  integration  and  the  lever  effect  --  Epilogue.
■520    ▼aResearch  shows  that  consumer  conversations,  client  happiness  and  empowered  employees  are  the  pillars  of  growth  in  a  successful  company,  but  many  organizations  make  decisions  that  contradict  these  findings  and  hamper  their  prospects  of  expansion.  The  Conversation  Company  will  help  your  organization  become  a  business  in  which  people  are  the  key  driver  of  growth,  sharing  engaging  content  and  building  the  company's  culture  and  business  objectives.  People  now  expect  any  brand  to  have  a  human  'face'  and  you  need  to  define  a  clear  set  of  values  for  both  employees  and  customers,  incorporating  them  in.
■588    ▼aDescription  based  on  print  version  record.
■650  0▼aMarketing▼xSocial  aspects
■650  0▼aInternet  marketing▼xSocial  aspects
■650  0▼aCustomer  relations
■650  0▼aSocial  media
■650  0▼aManagement▼xSocial  aspects
■650  4▼aBusiness
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■650  7▼aBUSINESS  &  ECONOMICS  /  Distribution.▼2bisacsh
■650  7▼aBUSINESS  &  ECONOMICS  /  Marketing  /  General.▼2bisacsh
■655  4▼aElectronic  books.
■77608▼iPrint  version▼aBelleghem,  Steven  Van▼tConversation  Company  :  Boost  Your  Business  Through  Culture,  People  and  Social  Media▼dLondon  :  Kogan  Page,  c2012▼z9780749464738
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