자료유형  

 단행본

International Standard Book Number  

9781613500446 (electronic bk.)

International Standard Book Number  

1613500440 (electronic bk.)

International Standard Book Number  

9781613500453 (electronic bk.)

International Standard Book Number  

1613500459 (electronic bk.)

International Standard Book Number  

9781613500460 (electronic bk.)

International Standard Book Number  

1613500467 (electronic bk.)

Library of Congress Call Number  

HF5415.5-.C83614 2012eb

Dewey Decimal Classification Number  

658.8/1202854678-23

Publication, Distribution, etc. (Imprint  

Hershey, PA : Business Science Reference, c2012

Physical Description  

1 online resource (xvi, 342 p)

Bibliography, Etc. Note  

Includes bibliographical references and index.

Summary, Etc.  

요약"This book provides an overview of the field of the Semantic Web, social Web and CRM by uniting various research studies from different subfields, exploring the opportunities and challenges confronting organizations using Web 2.0 and 3.0"--Provided by publisher.

Subject Added Entry-Topical Term  

Customer relations Management

Subject Added Entry-Topical Term  

Semantic Web

Subject Added Entry-Topical Term  

Online social networks

Subject Added Entry-Topical Term  

BUSINESS & ECONOMICS / Customer Relations.

Added Entry-Personal Name  

Colomo-Palacios, Ricardo , 1973-

Added Entry-Personal Name  

Varajao, Joao , 1972-

Added Entry-Personal Name  

Soto-Acosta, Pedro , 1979-

Additional Physical Form Entry  

Print version Customer relationship management and the social and semantic web. Hershey, PA : Business Science Reference, c2012 9781613500446 (DLC) 2011026073 (OCoLC)707264107

Electronic Location and Access  

로그인을 한후 보실 수 있는 자료입니다.

Control Number  

joongbu:421932