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Neuro-sell : how neuroscience can power your sales success
Neuro-sell : how neuroscience can power your sales success

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자료유형  
 단행본
International Standard Book Number  
9780749469221 (electronic bk.)
International Standard Book Number  
0749469226 (electronic bk.)
International Standard Book Number  
9780749469214
International Standard Book Number  
0749469218
Library of Congress Call Number  
HF5438.8.P75-H39 2013eb
Dewey Decimal Classification Number  
658.8501/9-23
Main Entry-Personal Name  
Hazeldine, Simon.
Physical Description  
1 online resource.
Formatted Contents Note  
완전내용Machine generated contents note: About the author -- Foreword -- AcknowledgementsIntroduction1 The harsh reality facing sales professionals2 The background to neuroscience and how it applies to selling3 A guided tour of your customer's three brains -- The reptilian (old) brain -- The emotional (mid-)brain -- The rational (new) brain -- Mirror neurons4 The buying process and the buying brain -- Go upstream! -- A primitive brain in a modern world -- Stay away from danger; move towards reward -- Neural maps5 Adaptive selling -- Adapting to the nature of the selling situation6 The PRISM model of human behaviour and adaptive selling -- Brain chemicals -- The four quadrants -- The four customer colours7 How to read your customer and how to adapt your style -- Observe -- Classify -- Adapt8 The 'Neuro-Sell' brain-friendly selling process -- the first phase: Consider -- Stage 1: consider9 The 'Neuro-Sell' brain-friendly selling process -- the second phase: Maximize comfort -- Stage 2: comfort part I: connect -- Stage 3: comfort part II: chameleon -- Stage 4: comfort part III: control10 The 'Neuro-Sell' brain-friendly selling process -- the third phase: establish context and catalyse -- Stage 5: context and catalyse -- Stage 6: check11 The 'Neuro-Sell' brain-friendly selling process -- the fourth phase: Convince -- Stage 7: convince12 The 'Neuro-Sell' brain-friendly selling process -- the fifth phase: Close the deal -- Stage 8: confirm and conclude13 Some more brain-friendly selling tips -- Being memorable -- Keeping it simple -- Making changes -- Using metaphors -- Going multi-sensory -- Spatial association -- Giving the customer's brain something to complete14 Body language and the truthful brain -- Observing the customer15 Neuro-negotiating -- Why (most) salespeople aren't good at negotiating -- Two distinct skills sets -- The importance of feeling comfortable feeling uncomfortable -- The five stages of negotiation -- The importance of planning and preparation -- The four different negotiators -- Different negotiation styles -- The power/comfort balance -- Comfort builders -- Power builders -- Is the customer lying?16 ConclusionReferences -- Further reading -- Index.
Summary, Etc.  
요약" Psychologist and sales coach Simon Hazeldine presents a process and approach to selling that is based on solid research and the latest findings in neuroscience. By incorporating PRISM brain-mapping-- a personality profiling instrument that uses neuroscience to identify behavioral preferences -- Hazeldine helps front line sales associates, sales managers and directors understand the importance of the unconscious and find out how to get below the surface level of buyer behavior. PRISM is the tool to enable a sales force to sell in the way that customers prefer, to be flexible and responsive, to be proactive and anticipate the customer's needs. Its use will help develop skills in building sales relationships and discover neuro-negotiating techniques that result in sales success"--해제Provided by publisher.
Summary, Etc.  
요약"Anyone involved in sales faces huge challenges these days, from fierce global competition, pressure on margins, difficulties of getting time with prospective buyers and the power of internet-savvy buyers. To succeed in sales, you need something more than the traditional techniques. Neuro-Sell gives you the edge through a brain-based perspective, process and approach to selling that is sensitive to what's going on in your customers' minds. Learn how to really relate to your prospects and sell in a way that is comfortable for both buyer and seller. Understand the importance of the unconscious and find out how to get below the surface level of what people say to recognise what they really mean. Develop your skills in building sales relationships with the four main types of buyer by fully understanding their needs. And discover the five stages of neuro-negotiating that will see your sales rates rocket"--해제Provided by publisher.
Subject Added Entry-Topical Term  
Selling
Subject Added Entry-Topical Term  
Selling Psychological aspects
Subject Added Entry-Topical Term  
Neuromarketing
Subject Added Entry-Topical Term  
Customer relations
Subject Added Entry-Topical Term  
BUSINESS & ECONOMICS / Sales & Selling.
Subject Added Entry-Topical Term  
BUSINESS & ECONOMICS / Industries / Retailing.
Subject Added Entry-Topical Term  
SCIENCE / Life Sciences / Neuroscience.
Subject Added Entry-Topical Term  
BUSINESS & ECONOMICS / Consumer Behavior.
Subject Added Entry-Topical Term  
BUSINESS & ECONOMICS / Industrial Management.
Subject Added Entry-Topical Term  
BUSINESS & ECONOMICS / Management.
Subject Added Entry-Topical Term  
BUSINESS & ECONOMICS / Management Science.
Subject Added Entry-Topical Term  
BUSINESS & ECONOMICS / Organizational Behavior.
Additional Physical Form Entry  
Print versionHazeldine, Simon. Neuro-sell 9780749469214 (DLC) 2013032119 (OCoLC)828182038
Electronic Location and Access  
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Control Number  
joongbu:421585

MARC

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■24510▼aNeuro-sell  ▼bhow  neuroscience  can  power  your  sales  success▼dSimon  Hazeldine
■264  1▼aLondon▼bKogan  Page▼c2013.
■300    ▼a1  online  resource.
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■5058  ▼aMachine  generated  contents  note:  About  the  author  --  Foreword  --  AcknowledgementsIntroduction1  The  harsh  reality  facing  sales  professionals2  The  background  to  neuroscience  and  how  it  applies  to  selling3  A  guided  tour  of  your  customer's  three  brains  --  The  reptilian  (old)  brain  --  The  emotional  (mid-)brain  --  The  rational  (new)  brain  --  Mirror  neurons4  The  buying  process  and  the  buying  brain  --  Go  upstream!  --  A  primitive  brain  in  a  modern  world  --  Stay  away  from  danger;  move  towards  reward  --  Neural  maps5  Adaptive  selling  --  Adapting  to  the  nature  of  the  selling  situation6  The  PRISM  model  of  human  behaviour  and  adaptive  selling  --  Brain  chemicals  --  The  four  quadrants  --  The  four  customer  colours7  How  to  read  your  customer  and  how  to  adapt  your  style  --  Observe  --  Classify  --  Adapt8  The  'Neuro-Sell'  brain-friendly  selling  process  --  the  first  phase:  Consider  --  Stage  1:  consider9  The  'Neuro-Sell'  brain-friendly  selling  process  --  the  second  phase:  Maximize  comfort  --  Stage  2:  comfort  part  I:  connect  --  Stage  3:  comfort  part  II:  chameleon  --  Stage  4:  comfort  part  III:  control10  The  'Neuro-Sell'  brain-friendly  selling  process  --  the  third  phase:  establish  context  and  catalyse  --  Stage  5:  context  and  catalyse  --  Stage  6:  check11  The  'Neuro-Sell'  brain-friendly  selling  process  --  the  fourth  phase:  Convince  --  Stage  7:  convince12  The  'Neuro-Sell'  brain-friendly  selling  process  --  the  fifth  phase:  Close  the  deal  --  Stage  8:  confirm  and  conclude13  Some  more  brain-friendly  selling  tips  --  Being  memorable  --  Keeping  it  simple  --  Making  changes  --  Using  metaphors  --  Going  multi-sensory  --  Spatial  association  --  Giving  the  customer's  brain  something  to  complete14  Body  language  and  the  truthful  brain  --  Observing  the  customer15  Neuro-negotiating  --  Why  (most)  salespeople  aren't  good  at  negotiating  --  Two  distinct  skills  sets  --  The  importance  of  feeling  comfortable  feeling  uncomfortable  --  The  five  stages  of  negotiation  --  The  importance  of  planning  and  preparation  --  The  four  different  negotiators  --  Different  negotiation  styles  --  The  power/comfort  balance  --  Comfort  builders  --  Power  builders  --  Is  the  customer  lying?16  ConclusionReferences  --  Further  reading  --  Index.
■520    ▼a"  Psychologist  and  sales  coach  Simon  Hazeldine  presents  a  process  and  approach  to  selling  that  is  based  on  solid  research  and  the  latest  findings  in  neuroscience.  By  incorporating  PRISM  brain-mapping--  a  personality  profiling  instrument  that  uses  neuroscience  to  identify  behavioral  preferences  --  Hazeldine  helps  front  line  sales  associates,  sales  managers  and  directors  understand  the  importance  of  the  unconscious  and  find  out  how  to  get  below  the  surface  level  of  buyer  behavior.  PRISM  is  the  tool  to  enable  a  sales  force  to  sell  in  the  way  that  customers  prefer,  to  be  flexible  and  responsive,  to  be  proactive  and  anticipate  the  customer's  needs.  Its  use  will  help  develop  skills  in  building  sales  relationships  and  discover  neuro-negotiating  techniques  that  result  in  sales  success"--▼cProvided  by  publisher.
■520    ▼a"Anyone  involved  in  sales  faces  huge  challenges  these  days,  from  fierce  global  competition,  pressure  on  margins,  difficulties  of  getting  time  with  prospective  buyers  and  the  power  of  internet-savvy  buyers.  To  succeed  in  sales,  you  need  something  more  than  the  traditional  techniques.  Neuro-Sell  gives  you  the  edge  through  a  brain-based  perspective,  process  and  approach  to  selling  that  is  sensitive  to  what's  going  on  in  your  customers'  minds.  Learn  how  to  really  relate  to  your  prospects  and  sell  in  a  way  that  is  comfortable  for  both  buyer  and  seller.  Understand  the  importance  of  the  unconscious  and  find  out  how  to  get  below  the  surface  level  of  what  people  say  to  recognise  what  they  really  mean.  Develop  your  skills  in  building  sales  relationships  with  the  four  main  types  of  buyer  by  fully  understanding  their  needs.  And  discover  the  five  stages  of  neuro-negotiating  that  will  see  your  sales  rates  rocket"--▼cProvided  by  publisher.
■588    ▼aDescription  based  on  print  version  record.
■650  0▼aSelling
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