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Virtual reference service : from competencies to assessment
Содержание
Virtual reference service : from competencies to assessment
자료유형  
 단행본
International Standard Book Number  
9781555705282 (alk. paper)
Library of Congress Call Number  
Z711.45-.V576 2008
Dewey Decimal Classification Number  
025.5/2-22
Publication, Distribution, etc. (Imprint  
New York : Neal-Schuman Publishers, c2008 .
Physical Description  
xv, 206 p. : ill. ; 23 cm.
Series Statement  
The virtual reference desk
Bibliography, Etc. Note  
Includes bibliographical references and index.
Formatted Contents Note  
완전내용Creating your own consortium in less than six months : a true story of virtual reference / Helene Lafrance, Locke Morrisey, and Judy Trump -- Implementing VR on the fly : staff motivation and buy-in / Clara Ogbaa, Lorin Flores Fisher, and Lisa Ancelet -- Adding instant messaging to an established virtual reference service : asking "r u there?" / Pam Sessoms and Jean Ferguson -- Responding to triage taxonomy : answering virtual medical questions / Catherine Arnott Smith -- The evolving role of reference librarians in the health sciences environment / Gabriel R. Rios -- Examining interpersonal communication in virtual reference encounters : the Library LAWLINE Consortium / Marie L. Radford -- Assessing inappropriate use : learning from the AskColorado experience / Jack Maness and Sarah Naper -- Meeting the challenges of reference service in a hybrid environment : teaching LIS students today / Debbie L. Rabina -- A comprehensive VR training program / Joann Wasik.
Subject Added Entry-Topical Term  
Electronic reference services (Libraries)
Subject Added Entry-Topical Term  
Reference services (Libraries) Information technology.
Subject Added Entry-Topical Term  
Electronic reference services (Libraries) Study and teaching.
Subject Added Entry-Topical Term  
Reference librarians Effect of technological innovations on.
Subject Added Entry-Topical Term  
Electronic reference services (Libraries) United States Case studies.
Added Entry-Personal Name  
Lankes, R. David
Added Entry-Personal Name  
Nast, Philip
Electronic Location and Access  
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Control Number  
joongbu:381260
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