Material Type  

 단행본

ISBN  

9781555705282 (alk. paper)

LC Callnumber  

Z711.45-.V576 2008

DDC  

025.5/2-22

Callnumber  

025.52 L289v

Title/Author  

Virtual reference service : from competencies to assessment : R. David Lankes ... et al. ; edited by Philip Nast.

Publish Info  

New York : Neal-Schuman Publishers, c2008 .

Material Info  

xv, 206 p. : ill. ; 23 cm.

총서명  

The virtual reference desk

서지주기  

Includes bibliographical references and index.

Formatted Contents Note  

완전내용Creating your own consortium in less than six months : a true story of virtual reference / Helene Lafrance, Locke Morrisey, and Judy Trump -- Implementing VR on the fly : staff motivation and buy-in / Clara Ogbaa, Lorin Flores Fisher, and Lisa Ancelet -- Adding instant messaging to an established virtual reference service : asking "r u there?" / Pam Sessoms and Jean Ferguson -- Responding to triage taxonomy : answering virtual medical questions / Catherine Arnott Smith -- The evolving role of reference librarians in the health sciences environment / Gabriel R. Rios -- Examining interpersonal communication in virtual reference encounters : the Library LAWLINE Consortium / Marie L. Radford -- Assessing inappropriate use : learning from the AskColorado experience / Jack Maness and Sarah Naper -- Meeting the challenges of reference service in a hybrid environment : teaching LIS students today / Debbie L. Rabina -- A comprehensive VR training program / Joann Wasik.

Subject Added Entry-Topical Term  

Electronic reference services (Libraries)

Subject Added Entry-Topical Term  

Reference services (Libraries) Information technology.

Subject Added Entry-Topical Term  

Electronic reference services (Libraries) Study and teaching.

Subject Added Entry-Topical Term  

Reference librarians Effect of technological innovations on.

Subject Added Entry-Topical Term  

Electronic reference services (Libraries) United States Case studies.

Added Entry-Personal Name  

Lankes, R. David

Added Entry-Personal Name  

Nast, Philip

Electronic Location and Access  

로그인을 한후 보실 수 있는 자료입니다.

Control Number  

joongbu:381260