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E-service- [electronic resource] : twenty-four ways to keep your customers when the competition is just a click away
E-service- [electronic resource] : twenty-four ways to keep your customers when the competition is just a click away
- 자료유형
- 단행본
- Control Number
- 0008535640
- International Standard Book Number
- 0814424635 (electronic bk.)
- Dewey Decimal Classification Number
- 658.8/12-21
- Main Entry-Personal Name
- Zemke, Ron.
- Publication, Distribution, etc. (Imprint
- New York : American Management Association, 2000.
- Physical Description
- viii, 341 p. ; 23 cm.
- Bibliography, Etc. Note
- Includes bibliographical references (p. 317-325) and index.
- Reproduction Note
- Electronic reproduction. . Boulder, Colo. : NetLibrary, 2000. Available via World Wide Web. Access may be limited to NetLibrary affiliated libraries.
- Subject Added Entry-Topical Term
- Customer loyalty
- Subject Added Entry-Topical Term
- Internet marketing
- Subject Added Entry-Topical Term
- Consommateurs Fide>lite>
- Subject Added Entry-Topical Term
- Marketing sur Internet
- Added Entry-Personal Name
- Connellan, Thomas K. , 1942-
- Added Entry-Corporate Name
- NetLibrary, Inc.
- Additional Physical Form Entry
- . Original. 0814406068. (DLC) 00057607. (OCoLC)44518103
- Electronic Location and Access
- 로그인을 한후 보실 수 있는 자료입니다.
- Control Number
- joongbu:100872
Buch Status
- Reservierung
- 캠퍼스간 도서대출
- 서가에 없는 책 신고
- Meine Mappe
